1. Program Description

This messaging program sends appointment confirmations, insurance consultation reminders, and customer support communications to users who have booked an appointment with Shonae Trotman through our website:

Website: https://shonae.nativelifecrm.com/home
Booking Page: https://shonae.nativelifecrm.com/booking-7494

or via our scheduling forms, and have explicitly opted in to receive SMS notifications.

Opt-in: Collected via web forms with a dedicated checkbox for SMS consent.

Messages include:

Appointment confirmations

Reminders

Rescheduling updates

Policy-related notifications

Customer support communications

2. Cancellation Instructions

You can cancel SMS messaging at any time.
Simply text "STOP" to the number that sent you messages.

You will receive a confirmation message verifying that you have unsubscribed. After this, you will no longer receive SMS messages from us.

To rejoin, you may opt in again through our website or booking page.

3. Support Information

If you experience any issues with the messaging program:

Reply "HELP"

Email: [email protected]

Phone: +1 561-545-2147

4. Carrier Liability

Carriers are not responsible for delayed or undelivered messages.

5. Message & Data Rates

Message and data rates may apply

Message frequency varies based on your interaction, appointment activity, and service needs

For questions about your text or data plan, contact your wireless provider.

6. Supported Carriers

Our SMS program works with all major U.S. carriers including AT&T, T-Mobile, Verizon, Sprint, and most regional carriers.

7. Age Restriction

You must be 18 years or older to use our services and SMS program.

8. Privacy Policy

For details on how your data is handled, please refer to our Privacy Policy:

https://shonae.nativelifecrm.com/privacy-policy-page-8328

We fully comply with all applicable laws and regulations including the TCPA (Telephone Consumer Protection Act) and CTIA guidelines.

General Terms

This website (the "Site") is owned and operated by Shonae Trotman ("Company," "we," "us").

By accessing or using the Site, you agree to be bound by these Terms & Conditions and our Privacy Policy.

We may update these Terms at any time. Continued use means acceptance.

Intellectual Property Rights

Limited License

All content on this Site is owned by Shonae Trotman and is protected by intellectual property laws.

You may not copy, reproduce, modify, or distribute any content without written permission.

User Content License

By submitting any content through our website, you grant Shonae Trotman a worldwide, royalty-free license to use and display such content for business purposes.

Disclaimers

We may link to third-party websites. We are not responsible for their content or services

All services are provided “as is” without warranties of any kind

We are not liable for any damages resulting from use of our website or services

Online Services

Some services may be provided through third-party platforms. We are not responsible for their performance, accuracy, or reliability.

All interactions with third-party services are at your own risk.

Account Responsibility

If you submit information, you are responsible for maintaining accuracy of your data.

Notify us immediately at [email protected] if unauthorized access is suspected.

Termination

We reserve the right to suspend or terminate access to our services if misuse, violation, or illegal activity is detected.

Governing Law

These Terms shall be governed by the laws of the State of Florida, United States.

Any disputes shall be resolved under applicable legal jurisdiction.

Changes to Terms

We may update these Terms at any time. Updated versions will be posted on our website.

Contact Information

Shonae Trotman

1316 Cordova Rd
Fort Lauderdale, Florida 33316
United States

Phone: +1 561-545-2147
Email: [email protected]

Website: https://shonae.nativelifecrm.com/home

By using our website and services, you agree to these Terms & Conditions.